Customer Service

DCI is proud of its reputation for being the preferred designer and manufacturer of the most accurate locating equipment on the HDD market. DCI maintains its preferred status by not only providing the best products on the market but by backing them up with unsurpassed customer service and support.

With offices in six countries and 24 hour call forwarding to on-call technicians, DigiTrak’s phone support can be reached at anytime world-wide. DCI headquarters staffs sales and technical teams from 6:00 am to 6:00 pm (PST, M-F) to ensure that when our customers need to reach us, someone will be available to assist.

In addition to convenient phone support, DCI offers schools on locating through drill rig manufacturers, field support to all DigiTrak users, and repair facilities at each of its global offices. Loaners are available free of charge, even delivered overnight when DigiTrak locating equipment needs service and getting the job done is critical.

If you have any problems or questions regarding the use of your DigiTrak equipment or just want to chat about it, give us a call at the most convenient number.

Please select an office closest to you from the map below:

For a complete listing of all our locations with office information and services, click on contact us.

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